Terms & Conditions

Welcome to our website. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with your booking or using our facilities.

Effective Date: October 18, 2025

1. Acceptance of Terms

By accessing our website, making a reservation, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Terms & Conditions and other applicable policies.

If you do not agree with any part of these terms, please do not use our services.

2. Definitions

• “We,” “Us,” “Our” refers to the property/hotel and its authorized representatives.
• “You,” “Guest,” “Customer” refers to any person accessing our website or using our services.
• “Services” refers to accommodation, facilities, amenities, and any other services provided by us.
• “Property” refers to our hotel/accommodation establishment and its premises.
• “Reservation” refers to a confirmed booking for accommodation or services.

3. Eligibility & Guest Requirements

• Guests must be at least 18 years of age to make a reservation or check-in.
• Valid government-issued photo identification must be presented at check-in.
• Guests must provide accurate and complete information during the booking process.
• We reserve the right to refuse service or cancel reservations if false information is provided.
• Parents or legal guardians are responsible for minors accompanying them.

4. Reservations & Payment

4.1 Booking Confirmation

• A reservation is confirmed only after receiving a confirmation email or booking reference.
• Payment may be required in full or as a deposit depending on booking terms.
• Prices are subject to change until reservation confirmation.

4.2 Payment Methods

• Major credit cards, debit cards, and accepted payment methods may be used.
• Payment details must be valid and belong to the booking individual.
• Additional charges will be billed separately unless stated otherwise.

4.3 Pricing & Taxes

• Rates are subject to applicable taxes and service charges.
• All charges will be displayed before final confirmation.
• Prices may vary based on season, availability, and promotions.

4.4 Overbooking

In the rare event of overbooking, we will arrange comparable accommodation at our expense. We are not liable for indirect or consequential losses.

5. Check-In & Check-Out

• Check-In: 3:00 PM
• Check-Out: 11:00 AM
• Early check-in and late check-out are subject to availability and charges.
• Late departures may incur additional fees.

6. Guest Conduct & Responsibilities

6.1 General Conduct

• Guests must respect others and property staff.
• Disruptive or illegal behavior is prohibited.
• We reserve the right to remove guests without refund for violations.

6.2 Property Care

• Guests are responsible for damages during their stay.
• Repair or replacement costs will be charged.
• Smoking in non-designated areas will result in cleaning fees.

6.3 Occupancy Limits

• Rooms have maximum occupancy limits.
• Unregistered overnight guests are not permitted.

6.4 Visitors

• Visitors are allowed only in designated areas.
• Overnight visitors must be registered.

7. Safety & Security

• Guests are responsible for their belongings.
• In-room safes are recommended for valuables.
• CCTV monitoring is present in public areas.
• Emergency access to rooms may occur if necessary.

8. Pets & Animals

• Pets are allowed only in designated rooms with approval.
• Additional fees may apply.
• Service animals are permitted as per law.

9. Use of Facilities & Amenities

• Facility access may be subject to hours and fees.
• Use of amenities is at the guest’s own risk.
• Children must be supervised.

10. Limitation of Liability

Our liability is limited to the amount paid for your reservation. We are not responsible for loss, injury, or disruptions beyond our control.

11. Force Majeure

We are not liable for failure to perform due to events beyond reasonable control, including natural disasters, pandemics, or government actions.

12. Privacy & Data Protection

Personal information is collected and processed in accordance with our Terms & Conditions.

13. Intellectual Property

All website content is protected by copyright and trademark laws. Unauthorized use is prohibited.

14. Cancellations & Modifications

Cancellation terms vary by booking type and are outlined in our Booking & Cancellation Policy.

15. Complaints & Dispute Resolution

Complaints should be raised promptly. Disputes are governed by local jurisdiction laws.

16. Special Requests & Accessibility

Special requests are subject to availability and cannot be guaranteed.

17. Third-Party Bookings & Websites

Third-party bookings are subject to their respective terms.

18. Loyalty Programs & Promotions

Promotional offers are subject to additional terms and may be modified or discontinued.

19. Governing Law & Jurisdiction

These terms are governed by the laws of the jurisdiction where the property is located.

20. Amendments & Updates

We may update these Terms & Conditions at any time. Continued use indicates acceptance.

21. Severability

If any provision is deemed unenforceable, the remaining provisions remain valid.

22. Entire Agreement

These Terms constitute the entire agreement between you and us.

23. Contact Information

Website: Contact Page
Email: Available on our contact page
Phone: Available on our contact page
Address: Available on our contact page

Acknowledgment: By completing a reservation or using our services, you agree to these Terms and Conditions.

Thank you for choosing our property. We look forward to hosting you.